Counselor (LPC) to Licensed Clinical Mental Health Counselor (LCMHC) and Licensed Professional Counselor Associate (LPCA) to Licensed Clinical Mental Health Counselor Associate (LCMHCA). It also amended some NC Medicaid behavioral health clinical coverage policies. When the COVID-19 pandemic necessitated changes in the Board’s work, CCE stepped in to help streamline the vital processes. “We were challenged by the impact of COVID-19 on our over 10,900 licensees, their families and clients,” Robinson says. “Working hand-in-hand with the CCE management staff, the Board made decisions to extend deadlines for applications, renewals, and supervision reports. In addition, we decided to close the office and allow staff to work from home and continued to hold virtual Board meetings. CCE staff updates our website on a daily basis in order to proactively inform our licensees and applicants of changes that affect their livelihood.” Robinson says the Board continues to be impressed by the collaboration. “We have been extremely pleased with the working relationship we have had with CCE,” he says. “The heart of that relationship is the people who have been assigned to work with us. The staff has been engaged and exhibits a high quality of professionalism in all that they do.”
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